Our ONLINE CHECK-IN service is designed to collect the necessary information in advance, making the check-in process upon arrival simpler and faster.
The data provided through the online system can be used to prepare for your welcome; however, it is essential to conduct an in-person identity verification to ensure compliance with the security regulations established by the Ministry of the Interior. Therefore, interaction with the Reception and verification of the match between the guest and the identity documents presented remain indispensable.
Identity verification is a legal obligation, as required by the Consolidated Law on Public Security (TULPS). The Ministry of the Interior emphasizes that the obligation to identify the guest is aimed at allowing public security authorities to monitor the movement of guests, preventing situations where suspicious or wanted individuals may hide within accommodation facilities.
The link for ONLINE CHECK-IN will be provided at the time of booking, after you have completed the confirmation form sent via email.
You can complete the online check-in up to a maximum of 36 hours before your arrival.